LYNX Success Stories

Capturing ED facility evaluation and management (E/M) visit level charges can be a daunting task, and one that required the time of 35 nurses at Medcenter One, a 232-bed hospital in North Dakota. Using this system, visit level assignments were often inconsistent, making the hospital vulnerable to audits. By implementing Picis LYNX E/Point® in only eight weeks, Medcenter One was able to deploy five certified nursing assistants (CNAs) for charge capture of E/M levels. The 35 nurses were then able to increase their focus on what they do best - patient care. Not only that, but there was an improvement in accuracy, a reduction in reporting time and a significant increase in net revenue for Medcenter One.

Software implementation projects can be challenging, especially for large multi-hospital systems. However, CHRISTUS Health found implementing LYNX E/Point^® in 22 hospital emergency departments and LYNX C/Point^® in two hospital-owned clinics to be a smooth experience. More than 20 facilities were implemented in 32 weeks, and CHRISTUS Health saw an increase in previously unrecognized revenue of more than $30 per patient.

The investment in a new electronic medical record keeping system (EMR) can be considerable. In an ideal situation, interfaces with other hospital software are used so work is streamlined and duplication of effort minimized. Sentara, a long time LYNX client, implemented Epic in 2005 and worked with LYNX to create such an interface. LYNX E/Point, which has helped bring Sentara an estimated $78.7 million in cumulative additional appropriate revenue since 2002, works in a seamless manner with Epic because of the Epic-to-E/Point interface.

Riverside Regional Medical Center, a Picis ED PulseCheck™ client, experienced a dramatic increase in revenue by adding LYNX E/Point^®. With its complex patient population, Riverside needed to make sure it correctly charged and coded for care. After E/Point was implemented, gross patient revenue increased by $9 million.